The Yamato Group Corporate Philosophy originates from the "Core Values" established in 1931, and consists of three pillars: our "Management Philosophy," "Corporate Stance," and "Employee Code of Conduct." Each of these is clearly stated as follows.
The Yamato Group shares this Corporate Philosophy with all of our Group employees and will continue to be "a corporation that contributes to the development of a sustainable society," "a corporation that our employees can always be proud to be a part of," and "a corporation that is trusted by society."
We all represent the company.
Yamato was built on the concept that people represent a greater asset than money, facilities, and equipment. Our employees are not simply "human resources." Instead, they are our greatest asset. We understand and respect the fact that each employee brings unique value to the company.
We connect our customers' hearts with every delivery.
The transportation of goods is the origin of Yamato's business. However, we transport more than just goods; we deliver our customers' thoughts and emotions through each service. And so it is important that every Yamato employee is always attentive and eager in asking, "What can I do to bring each and everyone of our customers more satisfaction?"
We conduct ourselves both professionally and ethically.
As every Yamato employee is engaged in a wide-reaching service that is indispensable to their communities, each employee must lways ask himself/herself, "How can I be more useful to my community?" The important responsibility with which Yamato employees have been charged is to maintain the high quality of existing services that make people's daily lives and business processes easier, as well as to bring added value through new services. Through each employee's efforts to help their community prosper, Yamato is helping to enrich the society as a whole.
